Quality Policy

DATA PROTECTION POLICY OF "PLANEX VARNA" LTD.

Who processes your personal data?

"PLANEX VARNA" Ltd., with registered office and management address at Varna, 21 Dimitar Ikonomov St., UIC: 148022630, is the data controller in accordance with Regulation (EU) 2016/679 ("GDPR").

What personal data do we process and for what purpose?

We only process personal data necessary for:

Performance of contractual and pre-contractual relationships;
Provision of construction and installation services;
Communication with you as our client, partner, or job applicant;
Compliance with legal obligations under Bulgarian and European law.

We process the following categories of data (depending on context):

Name, Personal Identification Number, address, phone, email;
Contractual data;
Financial information (when necessary);
Other documents as required by law.

On what legal basis do we process your personal data?

Depending on the specific case, processing is based on one or more of the following grounds:

Performance of a contract or steps taken prior to contract conclusion;
Your consent;
Compliance with legal obligations (e.g., Accounting Act, Personal Income Tax Act, Spatial Development Act);
Legitimate interest of the company – e.g., communication, legal claims defense, service improvement.

Who has access to your data?

Your personal data is processed by authorized employees of "PLANEX VARNA" Ltd. Data may be shared with the following categories of recipients only if necessary:

IT service providers and hosting companies based in the EU;
Accounting and legal consultants;
State authorities (e.g., National Revenue Agency, Commission for Personal Data Protection), when required by law.

We do not sell, distribute, or provide your personal data to third parties without a legal basis.

How long do we store your personal data?

We store your personal data only for the period necessary to achieve the purposes for which it was collected or as required by legal retention periods. After the expiration of the relevant period, data is securely destroyed.

What are your rights?

Under GDPR, you have the following rights:

Right of access to your personal data;
Right to rectify inaccurate or incomplete data;
Right to erasure ("right to be forgotten") where applicable;
Right to restrict processing;
Right to data portability;
Right to object to certain types of processing;
Right not to be subject to automated decision-making, including profiling (if applicable).

You can exercise your rights by contacting our Data Protection Officer:

Data Protection Officer: Maria Vladimirova

📞 +359 888 45 11 16

📧 vladimirova@planex.bg

Complaints

If you believe that your rights have been violated or that your personal data has been processed unlawfully, you have the right to file a complaint with:

Commission for Personal Data Protection (CPDP)
📍 Address: Sofia, 2 Prof. Tsvetan Lazarov Blvd.
Website: https://www.cpdp.bg
Phone: +359 2 915 35 18